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How to configure Preventive Maintenance in Siebel using Siebel tools?

Im using Siebel v7.7. I know configure Siebel Call Center and have no idea of the EIM & EAI. I want to know how to configure the Siebel Field Service (preventive maintenance in particular) using Siebel tools. Thank you for reading my question. Please help me.

When you say preventive maintenance, would you say a particular module in Siebel Field Service? I suppose it would be somewhat like the configuration of other modules of Siebel (table, British Columbia, applets, etc..) Note that only some of BC are based on special classes with the particular implementation such as e-mail related to the British Columbia.

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PS Preventive Maintenance Monthly 183 US Army 1968 Will Eisner    US $10.00

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